Events

Coaching has emerged as one of the most important skills a leader can possess. When leaders increase their coaching proficiency and versatility, positive outcomes result. Employees are more engaged, productive, developed, fulfilled in their careers and are more likely to stay and be inspired to contribute more. This session presents a case study of how one organization went about building the skills and capabilities of leaders to become better coaches. A coaching framework will be introduced that includes the foundation of trust and empathy, the importance of pausing to prepare for coaching, a step-by-step coaching process and three essential skills all coaches must develop. Best practices from other organizations as well as practical tools that participants can apply in their organizations will also be shared.